Service Line Inventory

The EPA is requiring every water utility across the country to inventory all of its water service lines on both on the public side and on the private side. WE NEED YOUR HELP in complying with this mandate.

Scroll through to view instructions for determining your service line material. Keep scrolling to fill out the survey form. This survey requires photos to be submitted. Photos may be attached either from a desktop computer or directly from a mobile device.

Determining the Material of Your Water Service Line

You will need a:
Key or a coin
Strong refrigerator magnet

Step by Step Instructions

  1. Find the water meter in your basement. Look at the pipe that comes through the outside wall of your home and connects to your meter.
  2. Carefully scratch the pipe (like you would a lottery ticket) with a key or a coin. Do not use a knife or other sharp tool. Note: If pipe is painted, use sandpaper to expose the metal first.
  3. Place the magnet on the pipe.
  4. Take a photo of the scratched pipe and submit your results in the form below.

Types of Pipes

lead pipe

Lead Pipe
A magnet will not stick to a lead pipe. Scratch the pipe with a penny. If the scraped area is shiny silver and flakes off, the service line is lead.

copper pipe

Copper Pipe
A magnet will not stick to a copper pipe. Scratch the pipe with a penny. If the scraped area is copper in color, like a penny, your service line is copper.

galvanized steel

Galvanized Steel Pipe
If a magnet sticks to the surface, your service line is galvanized steel. A scratch test is not needed. If you scratch the pipe, it will remain dull gray.

SUBMIT YOUR RESULTS

Contact Information

Property Information
Please select one. Note that you do not need to complete this form if you have a well or on a private water system. It is only for customers of public water utilities.
After following the step by step instructions above, please select the material of your water line.
Please provide 1-3 photos of the scratched water service line. By submitting a photo, we can verify your pipe material and avoid the need for a future appointment.
Files must be less than 5 MB.
Allowed file types: gif jpg jpeg png.